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Privacy Policy

Effective date: 07/10/2023

This Privacy Policy explains how Theluckywishes ("we" or "us") collects, uses, shares, and protects personal information we obtain from customers and visitors ("you") of our website, located at theluckywishes.com, and through our related services (collectively, the "Services").

COLLECTION OF PERSONAL INFORMATION

We collect various types of personal information from you when you interact with our Services. Some of the personal information we collect may include:

  • Contact information, such as your name, email address, billing address, shipping address, and phone number.
  • Payment information, such as your credit card details or other payment information.
  • Information about your orders and transactions, including the products you purchase, the date and time of your purchase, and other transaction details.
  • Information you provide to us when you contact us, such as through email or other communication channels.
  • Information we collect automatically, such as your IP address, browser type, device type, and other technical information.

We may collect personal information directly from you, as well as from third-party sources, such as social media platforms or other websites that you have used to log in to our Services.

USE OF PERSONAL INFORMATION

We use the personal information we collect for various purposes, including:

  • To provide and improve our Services, including processing and fulfilling your orders and providing customer support.
  • To communicate with you about your orders and promotions, such as through email newsletters or other marketing materials.
  • To personalize your experience, including recommending products or services that may be of interest to you.
  • To comply with our legal obligations and protect our rights and interests.
  • We will not use users' personal information or images for advertising without their consent.

SHARING OF PERSONAL INFORMATION

We may share your personal information with various types of third-party service providers who help us provide and improve our Services, such as:

  • Payment processors and other financial institutions to process your payments and prevent fraud.
  • Shipping companies and other delivery partners to fulfill your orders and provide shipping updates.
  • Marketing agencies and other advertising partners to help us promote our Services and offer personalized recommendations.
  • IT service providers to help us manage our website and other technical systems.
  • We promise do not sell any of our users’ information.

We may also share your personal information if required by law or in response to a valid legal request, such as a subpoena or court order.

RETENTION

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

SECURITY

We use reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to, stored, and processed in countries outside of your own, including the United States. By using our Services, you consent to such transfer, storage, and processing of your personal information.

YOUR PRIVACY RIGHTS

You have certain rights regarding your personal information, including the right to:

  • Access and obtain a copy of your personal information.
  • Correct or update your personal information.
  • Delete your personal information in certain circumstances.
  • Object to or restrict our use of your personal information.
  • Receive your personal information in a portable format.
  • Opt out of receiving marketing materials.

EXERCISING YOUR PRIVACY RIGHTS

To exercise your privacy rights, please contact us at service@theluckywishes.com. We will respond to your request within a reasonable time and, in any event, within the timeframe required by law.

NOTICE TO RESIDENTS OF CALIFORNIA

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act ("CCPA"). For more information about your CCPA rights, please see our California Privacy Notice, which is available on our website.

OTHER WEBSITES

Our website may contain links to other websites that are not owned or operated by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of those websites before providing any personal information.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at service@theluckywishes.com.

We reserve the right to modify this Privacy Policy at any time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice. Your continued use of our Services after such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by the modified Privacy Policy.