Free Shipping on All U.S. Orders
service@theluckywishes.com

Shipping Policy

At Lucky Wish Chess, we strive to provide our customers with fast and reliable shipping, so you can enjoy your new products as soon as possible. Here's what you need to know about our shipping policies:

Shipping Countries

We currently offer shipping to the United States, Canada, the United Kingdom, and Australia. If you do not see your country listed, please contact us and we will do our best to accommodate your shipping needs.

Processing Time

Orders within the United States are processed the same day. Orders to Canada, the United Kingdom, and Australia are processed the next day.

Shipping Methods and Delivery Times:

For our customers in the United States, delivery usually takes 1-3 business days. This swift delivery is possible because we have a presence on Amazon in the United States and can fulfill orders through FBA (Fulfillment by Amazon).

Shipping times for other countries are as follows:

  • Canada: 7-12 business days
  • the United Kingdom: 5-11 business days
  • Australia: 5-12 business days

After your order is shipped, we'll provide a tracking number for you to monitor your package's progress. If you have any questions about our shipping options or delivery times, feel free to reach out to us.

Shipping Cost

United States: Free Shipping

Canada: CA$9.6

the United Kingdom: £5.6

Australia: AU$10.8

Customs Fees and Taxes

The product prices listed on our website include taxes.

For customers in countries other than the United States, please note that orders may be shipped from China, which could incur customs fees in your destination country/region. Please be aware that these fees are the responsibility of the customer and are not included in the product price.

We aim to provide clear and transparent shipping information to ensure a smooth shopping experience for all our customers. If you have any questions or need further assistance, please don't hesitate to reach out to our customer service team. Your satisfaction is our priority.

Order Tracking

Once your order has shipped, we will send you a tracking number via email. You can use this number to track your package on the shipping carrier's website. You can also track your package by visiting the website 17track.net.

Address Changes

If you need to change your shipping address after your order has been placed, please contact us as soon as possible. We will do our best to update your shipping information, but we cannot guarantee that the changes will be made in time.

Delivery Issues

If your package is lost, stolen, or damaged during shipping, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue and get your order to you as quickly as possible.

Please note that we are not responsible for delivery delays or issues caused by the shipping carrier or any other third party.

If you have any questions or concerns about our shipping policies, please contact us at service@theluckywishes.com We are here to help!

Tel: +86 151-1256-3582